HeyColis

How it works

HeyColis works as a trusted marketplace: on one side, people who want to send a parcel; on the other, travellers with space in their luggage. The platform frames the match and handles the tracking.

You are sending a parcel

  1. 1

    Post your listing

    Describe your parcel: contents, weight, dimensions, departure and arrival city, preferred date. Add photos. Free and with no commitment.

  2. 2

    Receive offers

    Carriers making the trip quote you a price. Compare profiles, ratings, reviews and travel dates.

  3. 3

    Choose your carrier

    You accept the offer that suits you, then agree together on the handover point and the payment terms.

  4. 4

    Hand over the parcel

    A meeting point agreed in the app, or home collection depending on the carrier. The parcel is sealed and photographed.

  5. 5

    Track to handover

    Notifications at every stage. On delivery, the recipient confirms receipt in the app and both parties can leave a review.

You are carrying parcels

  1. 1

    Declare your trip

    Enter your travel date, departure and arrival city, and the kilos available in your luggage.

  2. 2

    Receive requests

    Senders on your route get in touch. You only accept what you are willing to carry.

  3. 3

    Set your price

    You quote your own rate per kilo. No hidden commission: you know exactly what you earn.

  4. 4

    Carry and deliver

    You collect the parcels, you travel, you hand them over in person to the recipient, who confirms receipt in the app.

  5. 5

    Settle up

    The amount and the payment method are agreed with the sender. Your trips and reviews stay visible on your profile.

Become a carrier

Discover the app

A full walkthrough of the sender journey and the carrier journey.

Discover the appDiscover the app
Become a carrierBecome a carrier

What makes a shipment safe

01

Verified identity

Every carrier submits an ID document and proof of travel before becoming visible on the platform.

02

Sealed and photographed

At handover, the contents are checked, the parcel sealed and photographed in the app. The evidence is time-stamped.

03

Price agreed upfront

The per-kilo rate is quoted and accepted before the parcel changes hands. HeyColis takes no cut of the transaction.

04

End-to-end traceability

Every stage is time-stamped in the app: agreement, collection, departure, arrival, handover. The history stays available.

05

Public reviews

After each delivery, sender and carrier rate each other. Unreliable profiles disappear naturally.

06

Human support

A team reachable in French and Arabic throughout the shipment.

What you cannot send

For everyone's safety and in line with customs rules, the following are prohibited on HeyColis:

  • Cash, cheques, bank cards, precious metals
  • Narcotics and illegal substances
  • Weapons, ammunition, explosives, pyrotechnics
  • Flammable or corrosive products, pressurised gas, unprotected lithium batteries
  • Counterfeit goods and undeclared merchandise for resale
  • Live animals, perishable food that is not vacuum-sealed
  • Medicines without a prescription in the recipient's name

Mobile app

HeyColis in your pocket

Post a listing, compare offers, chat with the carrier and track your parcel — everything happens in the app, in French, Arabic or English.

  • Account creation in 2 minutes with identity verification
  • Listing with photos, weight and dimensions
  • Carrier offers compared side by side
  • Secure messaging and step-by-step tracking
  • Delivery confirmation and reviews in the app
Application HeyColis — création d’un compte pour envoyer ou transporter des colis
Application HeyColis — publication d’une annonce pour envoyer un colis
Application HeyColis — suivi d’un colis et de sa livraison

Your next parcel leaves this week

Post your request for free and receive offers from verified carriers within hours.